SMS Terms & Conditions

Last updated: October 14, 2026

The program

Shamushim Services (Shamushim Production LLC) provides maintenance for synagogue buildings. Members and customers can text our office number, (845) 622-8484, to report a maintenance request. We reply with a confirmation, status updates and questions about that request. Our own staff members may receive their daily task list by text and reply with the number of a task when it is done.

Texting is optional

You never have to agree to text messages to use our services. Consent to receive texts is not a condition of getting a repair done, using the customer portal, buying anything, or working for us. If you prefer not to text, you can call the office at (845) 622-8484, use the customer portal, or tell any member of our staff in person — your request is handled exactly the same way.

How you opt in

  • Customers: you choose to text our office number with a request. By sending that text you agree to receive text replies and updates about that request only. Nobody is signed up for texts without texting us first.
  • Staff (optional):a staff member who wants their daily job list by text signs up themselves in the staff app (Profile → Daily job list by text) by entering their mobile number and ticking an unchecked box with this notice. It is entirely voluntary and not a condition of employment — staff who don't opt in see the same list in the app. The first message confirms the sign-up and explains how to stop. See our SMS program page for the exact wording.

Message frequency and cost

Message frequency varies — typically a few messages per request, and for staff one or two messages per working day. Message and data rates may apply. Check with your mobile carrier for details.

How to opt out

Reply STOP to any message to stop receiving texts. You will get one confirmation message and nothing further. You can opt back in at any time by replying START.

Help

Reply HELP to any message, or call our office at (845) 622-8484.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. carriers.

Privacy

We do not share your phone number, your messages or your consent to receive texts with third parties for marketing purposes. See our Privacy Policy.